Shipping policy
At KREAM, we are committed to delivering your products promptly and securely.
Processing Time:
• Orders are processed within 3–5 business days except PRE-ORDERS (excluding weekends and holidays).
Shipping Methods and Times:
• Standard Shipping: 5–10 business days.
• Expedited Shipping: 2–5 business days (available at an additional cost).
Shipping Costs:
• Calculated at checkout based on weight, location, and shipping method.
Order Tracking:
• Once your order is shipped, you will receive a tracking number via email.
Shipping Issues:
• KREAM is not responsible for delays or lost packages caused by the shipping carrier.
• If your package is lost or damaged, please contact us at Kreamsfit@gmail.com for assistance.
International Shipping:
• Available to select countries. Customs fees or import duties are the responsibility of the customer.
Pre-Orders: All pre-orders are charged at checkout to reserve your item. Please ensure your address is correct, as we cannot make changes once production begins. Allow us 2-3 days to process your pre-order, and 2-4 weeks shipping.