Refund policy

At KREAM, we strive to provide high-quality streetwear and excellent customer service. If you are not completely satisfied with your purchase, our return and refund policy ensures a hassle-free experience.

Eligibility for Returns:

• Items must be returned within 30 days of delivery.

• Items must be unused, unworn, and in their original condition with tags attached.

• Sale items or custom pieces are non-refundable.

How to Initiate a Return:

• Contact us at Kreamsfit@gmail.com with your order number and reason for the return.

• Ship the item to: P.O. Box

Refunds:

• Refunds will be issued to your original payment method within 7–10 business days of receiving the returned item.

• Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).

Exchanges:

• Exchanges are subject to product availability. Contact us to arrange an exchange.

Damaged or Defective Items:

• Please report any damaged or defective items within 48 hours of delivery.